Principal Technical Consultant

ACI Worldwide, Inc.; Selangor; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading payments technology firm in Malaysia seeks a Principal Technical Consultant to enhance customer solutions in the payments industry. This role demands a minimum of 8 years in the payments field, expertise in ISO 8583 formats, and proficiency in C++ and JAVA. Responsibilities include analyzing client needs and guiding technical implementations, ensuring successful project deliveries while maintaining high standards of service and technical support. The firm offers growth opportunities and a competitive compensation package.

Benefits

Competitive compensation

Casual work environment

Growth and opportunity

Qualifications

• Minimum 8 years of relevant experience in payments industry.
• Proficient in transaction security and experience with HSMs like Thales.
• Experience in customer requirement gathering and project proposal development.

Responsibilities

• Analyze client’s business needs and recommend technology solutions.
• Plan and manage implementation of new technology.
• Solve complex problems for projects.

Skills

ISO 8583 message formats

C++

JAVA

EMV concepts

Excellent problem-solving skills

Education

Bachelor’s degree in computer science or relevant studies

Tools

RHEL

AIX

HP NonStop platform

Job description

Join the Team Making Possibilities Happen

If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

As a Principal Technical Consultant (BASE24 eps) in Malaysia, you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry!

Purpose

Responsible for ensuring new and existing ACI customers receive first-class delivery service aligned with expectations and contractual agreements. This role focuses on identifying and developing customer solutions using company products, outsourced services, and proprietary tools/techniques. It involves defining needs, crafting project delivery plans, and serving as a trusted consultant. Performance is evaluated based on utilization (i.e., billable hours) and the successful implementation of tailored solutions.

Responsibilities

• Analyze client’s business needs, integrates client’s business strategies and recommend appropriate information technology solutions utilizing ACI’s methodologies.
• Conduct analysis of corporate objectives, critical success factors, business functions and processes.
• Plan, integrate and manage the implementation of new technology.
• Solve highly technical and complex problems for project(s).
• Guide and provide ultimate technical direction for projects.
• Significantly support the regional/product’s business development and sales support efforts for a particular territory, industry or account.
• Meet with prospective, current and former clients describing and defining ACI’s services particularly as they relate to area of specialty.
• Has advanced technical knowledge and understanding of product set and business knowledge.
• Guide customers with their implementation efforts as necessary to ensure successful product adoption.
• Anticipate the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies.
• Identify information needed to clarify a risk or business situation, seeks that information from appropriate sources, and use skillful questioning to draw out the information.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to ACI code of ethics and global information security.

Qualifications

• Bachelor’s degree in computer science or relevant studies
• Minimum 8 years of relevant experience in payments industry
• Proficient in ISO 8583 message formats and Global Card Schemes e.g. Visa, Mastercard, Amex, JCB, etc.
• Understands transaction security/EMV concepts, experience with HSMs like Thales, Eracom, Atalla.
• Extensive experience with card schemes simulators, e.g. VTS, Mastercard simulators, JTS, etc.
• Experience with testing in large-scale projects involving ATMs (NCR, Diebold, etc), POS (Hypercom) devices, and various global card schemes/switches.
• Excellent problem-solving skill.
• Experience in BASE24-eps or BASE24 project implementation.
• Proficient in and extensive working experience with C++, JAVA and OOAD.
• Experience in RHEL, AIX or HP NonStop platform.
• Experience in customer requirement gathering and develops a plan and proposal for delivery of the project
• Excellent analytical and problem-solving skill.

Benefits

In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.