Preschool operations consultant

Eduwis Sdn. Bhd.; Port Klang, Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading education management firm in Port Klang, Malaysia, is seeking an Operations Consultant to liaise between Headquarters and franchisee centres. The role involves conducting visits to ensure quality adherence, providing operational advice, and training franchisees. Strong communication and analytical skills are essential. This position offers the opportunity to significantly impact the operations of multiple centres and ensure alignment with company standards and policies.

Qualifications

• Experience as an Operations Consultant is essential.
• Strong communication skills for effective liaison with franchisees.
• Ability to analyze operational data and trends.

Responsibilities

• Act as the primary liaison between Headquarters and franchisee centres.
• Conduct regular centre visits to ensure adherence to brand standards.
• Organise and conduct operational trainings for franchisees.

Job description

Act as the primary liaison between Headquarters and franchisee centres.

Provide professional advice to centre principals on daily operations, staffing, enrolment, and performance improvement.

Support centres in resolving operational issues and challenges.

Quality Assurance

Conduct regular centre visits to ensure adherence to brand standards, policies, and quality benchmarks.

Prepare visit reports and follow up on improvement plans with centres.

Communication & Coordination

Communicate centre needs and requests to relevant HQ departments clearly and effectively.

Foster strong relationships with franchisees to maintain alignment and trust.

Training & Development

Organise and conduct operational trainings, briefings, and meetings with franchisees and centre teams.

Ensure franchisees are well-informed of updated policies, procedures, and initiatives.

Data Management & Reporting

Collect and analyse operational data from centres to monitor performance trends.

Prepare and present reports on centre performance, visit outcomes, and follow-up actions.

Project & Event Coordination

Assist in planning and executing company-led events such as exhibitions, concerts, graduations, and training sessions.

Collaborate with internal teams to ensure successful implementation of projects assigned by the Head of Department.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Consultant?
• Which of the following languages are you fluent in?