Policy Admin Executive (Employee Benefits)

HMI Managed Healthcare; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare management company is seeking a Policy Admin Executive in Kuala Lumpur. This role involves client onboarding, account management, and query handling from various stakeholders. The ideal candidate should have at least 2 years of experience, preferably in policy administration, and possess strong organizational skills, proficiency in English, and Microsoft Office. Join us to contribute to efficient healthcare solutions while working independently and in a team-oriented environment.

Qualifications

• Minimum 2 years of working experience.
• Experience in Policy Administration is preferred.
• Ability to work independently and in teams.

Responsibilities

• New client onboarding including company setup and benefit setup.
• Account maintenance, renewal, and termination.
• Manage queries and escalations from insurers, clients, and members.
• Create benefit utilization adjustments.
• Perform ad-hoc card printing.
• Setup and conduct UAT for new business.
• Data entry of medical chits into the enrolment portal.
• Other duties as assigned.

Skills

Organized

Meticulous

Able to meet deadlines

Teamwork

Fast learner

Proficient in spoken and written English

Proficient in Microsoft Office

Job description

Policy Admin Executive (Employee Benefits)

New client onboarding (incld. company setup, benefit setup, member data import, client logins, app access setup, card printing)

Account maintenance, renewal, termination (incld. member data reconciliation, member data clean up, update or re-creation of benefit schemes)

Query & Escalation management from insurers, client HRs, members

Create benefit utilization adjustments for direct and insurer accounts

Ad-hoc physical card printing.

UAT setup and testing for new business

Data entry of medical chits submitted from clinics into the enrolment portal

Any other duties as assigned

Job Requirements:

Min. 2 years of working experience

Experience in working in a Policy Administration is preferred

Organized, meticulous, able to meet deadlines, able to work independently and in teams, fast learner

Proficient in spoken and written English

Proficient in Microsoft Office

We are part of HMI Ltd. By applying for this role, you consent to us sharing your application with entities within the HMI Group.

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