Pharmacy Care & Customer Experience Specialist

BIG Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading pharmacy chain in Kuala Lumpur seeks a passionate individual to join as a Pharmacy Assistant. The role involves providing professional advice on health and beauty care, assisting with drug dispensing, and ensuring customer satisfaction. The ideal candidate should have at least a Diploma in Pharmacy, exhibit strong customer service skills, and be able to communicate effectively in English and Bahasa Malaysia. The position requires shift work, including weekends and public holidays.

Qualifications

• Possess minimum Diploma in Pharmacy or equivalent.
• Good interpersonal and communication skills.
• A friendly and engaging personality.
• Outspoken with strong customer service skills.

Responsibilities

• Provide professional advice and service in pharmaceutical care.
• Assist the pharmacist in dispensing drugs.
• Engage customers in friendly conversations.
• Manage and monitor inventory, stock, and expired products.

Skills

Good interpersonal and communication skills

Friendly and engaging personality

Strong customer service skills

Sales-oriented mindset

Education

Minimum Diploma in Pharmacy or equivalent

Job description

A leading pharmacy chain in Kuala Lumpur seeks a passionate individual to join as a Pharmacy Assistant. The role involves providing professional advice on health and beauty care, assisting with drug dispensing, and ensuring customer satisfaction. The ideal candidate should have at least a Diploma in Pharmacy, exhibit strong customer service skills, and be able to communicate effectively in English and Bahasa Malaysia. The position requires shift work, including weekends and public holidays.