Pharmacist (Triang/Mentakab)

Sunway Multicare Pharmacy; Pahang; On-site; MYR 4,000 - 7,000; Full time

Job summary

A leading pharmacy provider in Malaysia is seeking a Pharmacy Operations Leader to enhance customer service and drive sales performance. You will lead the pharmacy team, ensuring compliance with regulations while providing excellent health consultation services. The ideal candidate holds a degree in Pharmacy, is registered with the Pharmacy Board, and is fluent in English and Malay. A passion for customer satisfaction and pharmacy practice is essential. Fresh graduates are encouraged to apply for provisional roles.

Qualifications

• Registered with the Pharmacy Board of Malaysia.
• Ability to perform shift duties.
• Commitment to continuous learning.

Responsibilities

• Lead pharmacy operations to ensure excellent customer service.
• Provide medication review and health consultation services.
• Manage outlet operations and promote product ranges.

Skills

Fluent in English

Fluent in Malay

Positive thinking

Good commercial awareness

Customer service orientation

Education

Bachelor’s Degree/Master’s Degree in Pharmacy

Job description

This position is required to lead pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.

Responsibilities:

• Provide medication review, dispensing, health screening, consultation and counselling services.
• Provide excellent service and maintain good relationship with customers.
• Manage and oversee outlet operation, aligning to company branding & business strategy.
• Promote intensive range and category of products in fulfilling customer needs.
• Lead the outlet staffs as a team to achieve sales KPI.
• Perform poison & inventory control.
• Managing good poison recording and scheduled poison-related issues.
• Perform internal and external training for continuous professional development.
• Handling staff duty schedule.
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding.
• Participate in company promotional activities as required.

Job Requirements:

• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia.
• Well versed in English and Malay; Mandarin is an added advantage.
• Candidates with no retail experience are welcomed to apply as training will be provided.
• Able to perform shift duties and willing to relocate.
• Continuous learning, refreshing and keeping knowledge up to date.
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice.
• Good understanding of pharmacy’s relevant laws and regulations.
• Extend genuine warmth to customers, focus on medication safety.
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges.
• Market sensitive with strong commercial awareness.
• Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions.
• Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP).

If you are interested in exploring opportunities in other areas, please apply through https://sunwaymulticare.com.my/pages/career. We will review your application and contact you soon.