PayG Specialist, SME & Strategic Partnership (Johor Bahru)

AmBank; Johor Bahru; On-site; MYR 40,000 - 60,000; Full time

Job summary

A Malaysian financial institution is looking for a PayG Specialist to drive the growth of the PayG Loan Portfolio in Johor Bahru. The role involves building strong relationships with merchants and clients, identifying opportunities in the market, and achieving sales targets through effective engagement strategies. Candidates should hold a Bachelor's Degree or Diploma in Business with 2-3 years of experience in the banking sector, alongside strong communication and interpersonal skills. Join us in contributing to customer satisfaction and business expansion.

Qualifications

• Minimum 2-3 years of experience in banking or financial institutions.
• Able to work under minimum supervision.
• Productive and compliant to requirements.

Responsibilities

• Drive growth of PayG Loan Portfolio through effective client engagement.
• Build relationships with merchants and clients, achieving sales targets.
• Identify new market opportunities to increase revenue.
• Enhance profitability and customer satisfaction for PayG Segment.
• Initiate business development activities with new customers.
• Work with MBS and other units to achieve KPI’s.

Skills

Good communication skills

Interpersonal skills

Merchant management

Sales oriented

Customer service

Education

Bachelor’s Degree or Diploma in Business

Job description

PayG Specialist, SME & Strategic Partnership (Johor Bahru)

• Responsible for driving the growth of PayG Loan Portfolio through effective client engagement, cross‑selling and bundling strategies that includes merchant facility, CASA and Insurance products.
• Build relationships with merchants and clients, achieve individual and team sales targets, and ensure high quality loan disbursement.
• Identify new opportunities on the latest market and industry developments/trends to increase revenue/loans growth of the Bank (supported by PayG TL).
• Enhance profitability, manage asset quality and customer satisfaction for PayG Segment.
• Acquire NTB customers or profit growth of ETB customers through a variety of products offered.
• Achieve SME Banking overall revenue through PayG Loans / Insurance Products (profitable business).
• Assist MBS to meet Merchant Sales Volume, CASA and Signing growth by referral basis.
• Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities.
• Initiate business development activities with new customers and expand business with existing customers.
• Work together with MBS and other business units to achieve their KPI’s.
• Proactively identify SME business opportunities, build customer relationship and expand market reach by delivering excellent customer service.
• Establish new borrowing relationships for Business Banking (SME), preparing the submission as per the bank policies and procedures to enhance the bank’s market share.

Requirements:

• Bachelor’s Degree or Diploma of Business, preferably majoring in Sales & Marketing or relevant field.
• Proven working experience with at least 2 - 3 years of experience in banking or financial institution.
• Good communication and interpersonal skills, able to work under minimum supervision.
• Productive, compliant to the requirement, customer oriented and good in merchant management (ETB & NTB).