OWN DAMAGE (OD) ADJUSTER

A.I.M.S.ADJUSTERS SDN.BHD.; Kota Bharu; On-site; MYR 40,000 - 60,000; Full time

Job summary

A claims management firm in Kota Bharu, Kelantan is looking for a Loss Adjuster to manage Own Damage (OD) claims by conducting investigations, assessing liability, and evaluating damages. Candidates must have a diploma in Insurance or Risk Management and at least 3 years of experience in loss adjusting or claims management. Strong analytical skills and excellent communication abilities are essential. Benefits include EPF and medical reimbursement. Interested applicants should send their resumes via email.

Benefits

EPF & SOCSO

Medical reimbursement

Qualifications

• Minimum of 3 years experience in loss adjusting or claims management.
• Strong analytical, investigative, and problem solving skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Manage Own Damage (OD) claims including investigation and liability assessment.
• Conduct thorough investigations and collaborate with legal professionals.
• Negotiate settlements between insurers and claimants.

Skills

Analytical skills

Investigative skills

Communication

Negotiation

Problem solving

Education

Diploma in Insurance or Risk Management

Tools

Claims adjustment systems

Job description

A.I.M.S.ADJUSTERS SDN.BHD. – Kota Bharu, Kelantan

Responsibilities

• Manage and access Own Damage (OD) claims including investigation, liability assessment, and damage evaluation.
• Conduct thorough investigations and collaborate with surveyors, repair workshops, legal professionals, and other partners as required.
• Analyze documentation, evidence, and reports to determine the extent of damage or loss.
• Prepare detailed, accurate, and unbiased loss adjustment reports.
• Interview claimants, witnesses, and relevant parties to gather information.
• Review insurance policy terms to determine coverage and liability.
• Negotiate settlements between insurers and claimants.
• Provide expert advice on risk mitigation and claims prevention.
• Maintain accurate records and comply with regulatory and company standards.

Qualifications & Requirements

• Diploma in Insurance, Risk Management or any related field.
• Having experience in TPBI will be an added advantage.
• Minimum of 3 years experience in loss adjusting or claims management.
• Strong analytical, investigative, and problem solving skills.
• Excellent communication and negotiation abilities.
• Ability to work independently and manage multiple cases simultaneously.
• Proficiency in report writing and use of claims/adjustment systems.
• Valid driver’s license and willingness to travel for site visits.

Benefits

• EPF & SOCSO
• Medical reimbursement

Geographical area

Kelantan

Able to start

05/01/2026 or immediately

License

B2 / D (Own Transport)

Kindly send resume to ******@aims-adjusters.com.myor ***************@gmail.com

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