Outlet Controller

Private Advertiser; Sibu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail management company located in Sibu, Malaysia, is seeking an experienced retail operations manager. The role involves overseeing daily operations, managing budgets, and ensuring compliance across multiple outlets. Candidates should have at least 5 years of experience, including 2 years in a supervisory role, and must be fluent in Mandarin, English, and Bahasa Malaysia. Strong analytical and interpersonal skills are essential, as is the ability to work independently in a fast-paced environment.

Qualifications

• Minimum 5 years experience in retail management, with at least 2 years in a supervisory role.
• Ability to work under tight schedules and multitask effectively.
• Self-motivated and capable of working independently.

Responsibilities

• Supervise day-to-day operations of retail outlets.
• Recruit, train, and evaluate Outlet Supervisors.
• Analyze financial performance of each outlet.

Skills

Language proficiency in Mandarin

Fluent English

Strong Bahasa Malaysia

Negotiation skills

Interpersonal skills

Analytical skills

Time management

Education

Degree/Diploma in Business Studies or Economics

Job description

Reporting to Senior Operations Manager.

• Responsible for every aspect of the day-to-day supervision and operations management of retail outlets including sales, stock and resources.
• To recruit, train, supervise Outlet Supervisors and appraising staff.
• Managing retail outlet budgeting as and when required.
• Maintaining statistical record and to analyze the financial loss and profit of each outlet on a weekly/monthly basis.
• Overseeing stock pricing and stock control.
• Maximizing profitability and meeting sales targets for individual retail outlet.
• Ensuring all retail outlets are in compliances with current Company’s practices.
• Preparing promotional materials and displays in the guidance and by the approval of Superior.
• To identify new prospective locations for retail outlet business expansion.

Requirements

• Degree/Diploma in Business Studies, Economics or its equivalent.
• Minimum 5 years experience in related field of which at least 2 years in Executive/Supervisory position.
• Language proficiency: native or near-native Mandarin, fluent English, and strong Bahasa Malaysia.
• Ability to work under tight work schedule and able to multitask as when required.
• Self-motivated and able to work independently without supervision.Analytical and organized with good time management, implementation, budgeting and work delegation skills.
• Possess excellent negotiation, interpersonal and communication skills.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?

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