Outbound Tele-Sales Specialist - Healthcare Outreach

DKSH Group; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in customer services is looking for candidates in Petaling Jaya to handle outbound customer inquiries and provide excellent service. The role requires excellent communication skills in English and Bahasa Malaysia, along with tele-sales and customer service abilities. A diploma or degree and 2 years of experience in a call center, preferably in healthcare, are essential. Join a dynamic team and contribute to customer satisfaction while achieving set targets.

Qualifications

• Minimum 2 years experience in call centre environment, preferably in healthcare industry.

Responsibilities

• Handles outbound prospects or customer inquiries.
• Influences customers to buy or retain products or services.
• Creates product/brands awareness to buyers.
• Documents transactions by completing call requests.
• Maintains customer relationships and understanding of market insight.

Skills

Excellent command of English

Strong interpersonal abilities

Tele-sales skills

Customer service skills

Education

Diploma or Degree in any field

Job description

A leading company in customer services is looking for candidates in Petaling Jaya to handle outbound customer inquiries and provide excellent service. The role requires excellent communication skills in English and Bahasa Malaysia, along with tele-sales and customer service abilities. A diploma or degree and 2 years of experience in a call center, preferably in healthcare, are essential. Join a dynamic team and contribute to customer satisfaction while achieving set targets.