OTC Specialist – German Speaker

GLORY; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent financial services firm in Malaysia is seeking an OTC Specialist to manage invoicing activities for the Order to Cash cycle. The role requires compliance with company policies and SOX, excellent communication skills in English, and the ability to speak either Spanish, German, or French. The candidate should have a degree in Finance & Accounting and at least two years of relevant credit experience. This position involves liaising with finance teams and providing solutions for customer inquiries and disputes.

Qualifications

• Degree in Finance & Accounting/Commerce or equivalent.
• Minimum 2 years of relevant credit experience.
• Excellent communication skills in English.
• Ability to speak and write in Spanish, German, French.

Responsibilities

• Ensure customer sales orders are processed accurately and timely.
• Liaise with finance and consultants on invoicing issues.
• Engage in continuous improvement initiatives for OTC process.

Skills

Minimum 2 years of relevant credit experience.

Excellent communication skills in English (written and oral).

Ability to speak and write in either Spanish, German, French.

Able to self-motivate and work independently.

Organised and a team player.

Education

Degree in Finance & Accounting/Commerce

Job description

OTC Specialist – German Speaker

Department: Finance - Operations

Employment Type: Permanent - Full Time

Location: Malaysia/Kuala Lumpur

Reporting To: OTC Team Lead

Compensation: RM4,000 - RM6,000 / month

Description

ROLE PURPOSE

Commercially astute, the Orders & Contract Support Executive acts as part of the Order to Cash sales cycle by managing the invoicing activities of all outbound sales, covering both product supply and servicing contracts through the ERP system. This role needs to be able to work autonomously, whilst also being able to liaise and ask for help when required. The role also requires to maintain the service contracts in the ERP system along with frequently monitoring on any renewals, changes to rates and billing/amortisation of the same.

Key Responsibilities

MAIN RESPONSIBILITIES

• Once a customer sales order has been entered into the system, ensure the transactions that follow are accurately and timely processed, including, but not limited to:
  • Contract Creation & Validation
  • Customer order management
  • Product shipment invoicing (with supporting documents)
  • Service contract billing
  • Other Adhoc Billing / Invoicing
  • Customer contact
• Ensure overall OTC processing complies with SOX, company policies and audit requirement.
• Liaise with Country Finance, Project Leaders/Consultants, and customers to provide timely solution on customer invoicing issues, inquiries, disputes etc.
• Proactively engage in continuous improvement initiatives for OTC process.
• Assist in any month end close activities relating to billing.
• Handle ad-hoc duties as assigned by the Team Lead or Superior from time to time.

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

• Degree in Finance & Accounting/Commerce or equivalent.

REQUIRED SKILLS AND COMPETENCIES

• Minimum 2 years of relevant credit experience.
• SSC background with JDE knowledge is advantageous but not a MUST.
• Able to self-motivate and work independently.
• Self-starter, organised and a team player.
• Excellent communication skills in English (written and oral).
• Ability to speak and write in either Spanish, German, French is a must to communicate with European counterparts.
• Able to work under pressure and to deadlines.
• A flexible approach to working hours is a must due to the Regional Nature of this role and supporting a wide range of time zones across Asia Pacific and Europe.