Order & Sales Process Analyst – BPMN & Optimization

VAT Group AG; Kampung Sekolah Simpang Ampat; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading global technology company in Malaysia is seeking a Business Process Analyst to focus on Order Management and Sales & Service processes. The successful candidate will document and optimize these processes, requiring at least 5 years of relevant experience. The role demands strong analytical skills, project management expertise, and proficiency in Microsoft Dynamics 365, along with a Bachelor’s degree in a relevant field. Join us to drive excellence in our operations!

Benefits

Career development opportunities

Training programs

Equal employment opportunity

Qualifications

• 3+ years of experience in business process management or related roles.
• At least 5 years of experience in operational Order Management or Sales & Service functions.
• Experience facilitating process mapping workshops.

Responsibilities

• Document, analyze, and optimize Sales & Service processes.
• Create detailed process maps using BPMN notation.
• Work with stakeholders to identify inefficiencies in processes.

Skills

Business Process Management

Project Management

Process Improvement

Analytical Skills

Excellent Communication

Flexibility

Education

Bachelor's degree in Business Administration, Management, Information Technology, or related field

Master's degree

Tools

Microsoft Dynamics 365

BPMN Tool

Job description

A leading global technology company in Malaysia is seeking a Business Process Analyst to focus on Order Management and Sales & Service processes. The successful candidate will document and optimize these processes, requiring at least 5 years of relevant experience. The role demands strong analytical skills, project management expertise, and proficiency in Microsoft Dynamics 365, along with a Bachelor’s degree in a relevant field. Join us to drive excellence in our operations!