Order Management Specialist - Customer Care & Delivery

Bright Prospect; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational company in Selangor seeks a Customer Service Specialist to manage orders and respond to customer inquiries. The role requires experience in order management and strong communication skills in English, Malay, and Mandarin. Candidates must have a degree or diploma in Business Studies and be proficient in Microsoft Office applications. This position offers an opportunity to work in a fast-paced environment, ideal for those who thrive under pressure.

Qualifications

• 2-3 years of working experience in Order Management/Customer Relationship Management/Supply Chain.
• Ability to work in a fast-paced MNC environment.
• English, Malay, and Mandarin speaker will have an advantage.

Responsibilities

• Handle and respond to customer emails, calls, and queries.
• Liaise with Logistics, Procurement, and Warehouse departments.
• Process purchase orders, prepare invoices, and delivery orders.

Skills

Time management

Communication skills

Analytical skills

Attention to detail

Team player

Education

Degree/Diploma in Business Studies / Administration Management

Tools

MS Word

PowerPoints

Excel (V-look Up & Pivot Table)

SAP

Job description

A multinational company in Selangor seeks a Customer Service Specialist to manage orders and respond to customer inquiries. The role requires experience in order management and strong communication skills in English, Malay, and Mandarin. Candidates must have a degree or diploma in Business Studies and be proficient in Microsoft Office applications. This position offers an opportunity to work in a fast-paced environment, ideal for those who thrive under pressure.