Order Fulfillment Specialist & Billing Coordinator

NTT Global Data Centers CBJ1.; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global data services provider in Sepang, Selangor is seeking a Skilled Order Management Administrator to manage customer orders and coordinate with various teams for smooth order fulfilment. The ideal candidate will have strong organizational skills, attention to detail, and effective communication abilities. Responsibilities include processing orders, tracking status, and ensuring accurate billing. A high school diploma and related experience are required, with familiarity in order management software being a plus.

Qualifications

• Experience in order fulfilment administration or related roles.
• Experience in a global IT services organization is an advantage.
• Demonstrated billing experience as part of order fulfilment.

Responsibilities

• Manage and review customer orders for accuracy.
• Track and report order status to sales teams.
• Process invoices to ensure accurate billing.
• Collaborate with cross-functional teams to address discrepancies.

Skills

Attention to detail

Order management software familiarity

Strong communication skills

Problem-solving abilities

Organizational skills

Proficiency in Microsoft Office

Customer-focused mindset

Adaptability

Proactive approach

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

A global data services provider in Sepang, Selangor is seeking a Skilled Order Management Administrator to manage customer orders and coordinate with various teams for smooth order fulfilment. The ideal candidate will have strong organizational skills, attention to detail, and effective communication abilities. Responsibilities include processing orders, tracking status, and ensuring accurate billing. A high school diploma and related experience are required, with familiarity in order management software being a plus.