Operations & Quality Leader

AIA Hong Kong; Kampung Tong Prok; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading insurance firm in Kedah is seeking an Assistant Manager to lead an operation team responsible for achieving business targets and ensuring quality assurance. The role involves managing resources, improving processes, and mentoring staff, while contributing to a healthy and innovative work environment. Ideal candidates will have previous experience in quality assurance and process improvement, with strong leadership capabilities.

Qualifications

• Proven experience in quality assurance and process improvement.
• Strong leadership and people management skills.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Lead an operation team to achieve business targets.
• Implement quality assurance programs and improve processes.
• Manage operational functions and ensure effective communication.

Skills

Quality assurance program implementation

Process improvement

Communication skills

People management

Job description

A leading insurance firm in Kedah is seeking an Assistant Manager to lead an operation team responsible for achieving business targets and ensuring quality assurance. The role involves managing resources, improving processes, and mentoring staff, while contributing to a healthy and innovative work environment. Ideal candidates will have previous experience in quality assurance and process improvement, with strong leadership capabilities.