Operations Lead

GJC Creative Sdn Bhd; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A creative company in Sarawak is seeking an Operations Lead to manage daily workflows and oversee the marketing and admin teams. The ideal candidate must have 2-5 years of experience in operations and be comfortable using WhatsApp and Google Sheets. Strong communication skills in English are essential, and ability to multitask is a must. This role requires calmness under pressure while ensuring standard operating procedures are followed.

Qualifications

• 2-5 years experience in operations, admin, or coordination roles.
• Good written and spoken English; Chinese or Bahasa Malaysia is a plus.
• Ability to follow SOPs and apply common sense.

Responsibilities

• Run daily workflows.
• Lead the marketing and admin teams.
• Ensure SOPs are followed.

Skills

Strong communication and documentation habits

Able to multitask and prioritise under pressure

Calm and structured decision-making

Tools

WhatsApp

Google Sheets

Job description

Add expected salary to your profile for insights

As an Operations Lead, you will be responsible for day-to-day execution of LookyJob operations.

Your responsibilities:

• Run daily workflows
• Lead the marketing and admin teams
• Ensure SOPs are followed
• Absorb and resolve operational issues
• Escalate only true problems to leadership

Is Calm, structured, and decisive.

Comfortable handling daily chaos without panic

Strong communication and documentation habits

Can follow SOPs and apply common sense

Confident dealing with SMEs and frontline staff

Requirements:

• 2–5 years experience in operations, admin, or coordination roles
• Comfortable using WhatsApp, Google Sheets, basic dashboards
• Able to multitask and prioritise under pressure
• Good written and spoken English (Chinese or Bahasa Malaysia is a plus)

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Operations Lead?