Operations Executive (Marketing)

Collars Consultancy Pte. Ltd.; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A marketing consultancy company is seeking an Online Marketing Lead to manage retention marketing operations. The ideal candidate will have a degree in Marketing, 4-6 years of relevant experience, and excellent communication skills. This remote role emphasizes increasing customer retention and automating workflows within a fast-paced environment. Benefits include paid leaves and opportunities for career growth. The position promotes a supportive work culture and offers a competitive salary based on experience.

Benefits

Competitive salary

Paid leave up to 30 days

Opportunities for training and career growth

Supportive work environment

Qualifications

• 4 - 6 years of experience in Marketing or operations roles in tech, finance, or corporate environments.
• Adaptable and willing to take ownership of outcomes.
• Quick to learn new tools.

Responsibilities

• Manage day-to-day operations of retention marketing teams across 10 markets.
• Create, improve, and automate team workflows.
• Increase customer retention.

Skills

Detail-oriented

Excellent communication skills in English

Proficient in Google Sheets

Problem-solving skills

Education

Degree in Marketing or related field

Tools

Google Sheets

Job description

Learn and manage the day-to-day operations of retention marketing teams that are operating across 10 markets, mainly through the use of available marketing channels to reach out to the current customer base

Create, improve, and automate the workflows of the team

Increase customer retention

Key Requirements

Degree in Marketing and/or in any related field.

4 - 6 years of experience in Marketing or equivalent operations roles in tech, finance, or fast-paced corporate environments.

Detail-oriented, proactive, adaptable, and willing to take full ownership of outcomes.

Proficient in Google Sheets and quick to learn new tools.

Excellent English communication skills, able to present findings and collaborate with senior stakeholders.

Good communication and problem-solving skills

Competitive salary (based on experience and position level)

Working time: Mon-Fri (10 AM - 7 PM)

Paid leave up to 30 days

Fully remote work

Opportunities for training and career growth

Fast-paced, supportive work environment

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Executive?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?
• How would you rate your Mandarin language skills?

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