Operations & CS Assistant: Admin & Tech Troubleshooter

J&C Pacific Sdn Bhd; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local tech company located near MRT Station Surian/IOJ Mall Damansara is looking for a full-time non-executive to assist in customer service and operations. Key responsibilities include managing office supplies, troubleshooting customer issues, and coordinating with technicians. Candidates must have at least an SPM or Diploma, 1 year of relevant experience, and be willing to learn new technologies. The role requires a customer-oriented mindset and organizational skills. Salary is between RM 2,500 to RM 3,500 per month.

Qualifications

• 1 year experience in admin, CS or Operations.
• Willingness to learn new technologies.
• May require after-hours or weekend support.

Responsibilities

• Manage office supplies, records, and filing.
• Assist and troubleshoot customer’s issues for all merchants.
• Attend and respond to customer’s inquiries via phone calls, WhatsApp & email.

Skills

Customer-oriented mind-set

Ability to work independently

Organised

Education

Minimum SPM / Diploma in any field

Job description

A local tech company located near MRT Station Surian/IOJ Mall Damansara is looking for a full-time non-executive to assist in customer service and operations. Key responsibilities include managing office supplies, troubleshooting customer issues, and coordinating with technicians. Candidates must have at least an SPM or Diploma, 1 year of relevant experience, and be willing to learn new technologies. The role requires a customer-oriented mindset and organizational skills. Salary is between RM 2,500 to RM 3,500 per month.