OPERATION SALES MANAGER

Mynews; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking an experienced manager to oversee outlet standards, compliance, and commercial performance. This role requires at least 5 years of experience in sales within the retail industry, strong analytical skills, and a commitment to customer focus. The candidate must be willing to travel and will be accountable for developing clear action plans to enhance employee performance and achieving business objectives. This position offers an opportunity to make a significant impact within the organization.

Qualifications

• At least 5 years of managerial or senior executive-level work experience in sales in the retail industry.
• Willing to travel and possess own transport.
• Industry knowledge required.

Responsibilities

• Review and resolve obstacles towards achieving outlet standards.
• Accountable for achieving compliance targets within assigned region.
• Develop clear action plans for employee performance.

Skills

Analytical skills

Problem-solving skills

Customer focus

Result oriented

Job description

Duties & Responsibilities

Outlet Standards

• Reviewing and resolving obstacles towards achieving outlet standards.
• Periodically review MARU outlet standards ensuring alignment of industry standards and customer needs.
• Developing and executing sustainable processes by monitoring and enforcing outlet standards.
• Accountable for achieving outlet standard targets within assigned region.

Compliance

• Identifying weaknesses in compliance processes, exploring and implementing alternative ways improving compliance controls.
• Identifying weaknesses in compliance processes, tighten compliance processes.
• Accountable for achieving Compliance targets within assigned region.

People

• Accountable in achieving required expectations of outlet standards, compliance, people and business results.
• Developing clear action plans within span of control. Action plans with clear expectations, deliverables and timelines with execution of action plans.
• Champions people development and engagement by displaying defined values and leadership competencies on a daily basis.
• Recognition of outlet employee with outstanding performance.
• Shares best practice with employees within region.
• Work with HR to address challenges in competency gaps and talent supply.
• Conducting periodically performance conversations with direct report of subordinates. Coach them for continuous career progression.
• Work with HR in reviewing and improving people practices.

Commercial

• Cascading business priorities and company updates to all levels of employees.
• Accountable for P&L performance of area by reviewing P&L consistently with Assistant Area Sales Manager or Area Sales Managers, identifying root causes that contributing sales and profit achievements and taking necessary action in sustaining or improving performance.
• Resolving obstacles towards sales achievement.
• Keep abreast with local community events, identifying business opportunities and increasing business performance.
• Actively pursuing outlet networks expansion to widen business presence.

Job Requirements

• Must to have: At least 5 Year(s) of managerial or senior executive-level work experience in sales in retail industry.
• Willing to travel and possess own transport.
• Industry knowledge.
• Analytical and problem-solving Skills.
• Good to have: Customer Focus.
• Result Oriented.