Operation Executive (Online Delivery Platform)

MTALENT BUSINESS; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food delivery service based in Malaysia is seeking an Operation Executive to develop and implement strategies for online takeaway sales. The ideal candidate will have a Bachelor's degree in Business or Marketing, at least 1 year of experience in food delivery operations, and be proficient in English and Mandarin. This role includes monitoring sales trends, collaborating with marketing for campaigns, and providing support to store managers. Competitive perks include a 13th-month salary bonus and paid leave during Chinese New Year.

Benefits

13th Month Salary Bonus

Festival Celebration

Paid Leave on Chinese New Year

Qualifications

• 1 year of experience in operating online food delivery platforms preferred.
• Proven experience in sales, marketing, or operations within the food and beverage industry.
• Fluent in English and Mandarin.

Responsibilities

• Develop takeaway strategies to maximize sales and brand visibility.
• Monitor performance data and track sales trends.
• Implement initiatives to increase takeaway sales.

Skills

Sales and marketing

Data analysis

Communication

Team collaboration

Education

Bachelor’s degree in Business, Marketing, or a related field

Job description

Operation Executive (Online Delivery Platform)

MOMOYO MALAYSIA IS HIRING OPERATION EXECUTIVE !!

Location: Setiawalk Puchong

Job Description:

Develop comprehensive takeaway strategies tailored for various platforms to maximize sales and brand visibility.

Conduct market research to identify trends and opportunities within the takeaway sector.

Data Analysis and Monitoring:

Monitor and analyze performance data from delivery platforms to track sales trends, customer preferences, and operational efficiency.

Utilize data insights to make informed recommendations for strategy adjustments and enhancements.

Sales Enhancement:

Implement initiatives aimed at increasing takeaway sales across all stores in Malaysia, setting specific targets and metrics for success.

Collaborate with marketing teams to create promotional campaigns that boost visibility and encourage customer engagement.

Act as the primary point of contact for major delivery platforms, including GRAB, FOODPANDA, and SHOPEE, ensuring strong partnerships and smooth operations.

Negotiate terms and conditions with delivery platforms to optimize service delivery and commission structures.

Store Support and Guidance:

Provide training and support to store managers in executing takeaway strategies, ensuring consistency and alignment with overall business objectives.

Develop tailored takeaway strategies for each store, considering local market dynamics and customer preferences.

Account Registration Assistance:

Assist store teams with the registration and setup of takeaway accounts on various delivery platforms, ensuring all necessary documentation is completed and submitted accurately.

Facilitate ongoing support to ensure accounts are maintained and optimized for performance.

Job Requirements:

Bachelor’s degree in Business, Marketing, or a related field.

1 years of experience in operating online food delivery platforms (Preferred)

Proven experience in sales, marketing, or operations within the food and beverage industry, particularly in takeaway or delivery services.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

Required language(s): English and Mandarin (Due to nature of business)

13th Month Salary Bonus

Festival Celebration

Paid Leave on Chinese New Year (one week)

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