OPERATION EXECUTIVE(Halal)

Teafe (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading foodservice company in Kuala Lumpur seeks a skilled operations manager to develop SOPs and ensure compliance across outlets. This role involves training team members, conducting audits, and managing new product implementation. Candidates should possess at least a diploma in relevant fields, have good communication skills, and ideally have 1-2 years of experience. Fresh graduates with the appropriate background are encouraged to apply. This position offers an exciting opportunity for those passionate about quality service in the food industry.

Qualifications

• Minimum Diploma or Bachelor's degree in related fields.
• Fresh graduates with relevant background accepted.
• 1-2 years of general industry experience preferred.

Responsibilities

• Develop and implement SOPs for operations.
• Ensure compliance with company policies and procedures.
• Conduct audits for customer service and QA.

Skills

Good communication and negotiation skills

Ability to communicate clearly and concisely

Ability to work closely with and support team members

Education

Diploma in Science, Food Science and Technology, Tourism

Job description

Responsibilities

• Develop and implement standard operating procedures (SOPs) to streamline operations and maintain consistency for all outlets.
• Ensure compliance of company SOP, policies and procedures by outlets.
• Implement, organize and conduct audits to ensure the highest level of customer service and QA at outlets.
• Be responsible for new product development and implementation.
• Ensure effective management, training and development for all team members employed in the service outlet.
• Assist outlets in technical support to ensure smooth operations.
• Assist new franchise outlet openings to ensure smooth operations.
• Assist in day‑to‑day operation and company events when needed.
• Assist in Halal application and audit planning.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's degree, Post Graduate Diploma, or Professional Degree in Science (Food Science and Technology, Tourism).
• Required languages: Bahasa Malaysia, English.
• General industry experience: 1 to 2 years; ability to work closely with and support team members.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to meet timelines given to complete tasks.
• Fresh graduates with the relevant background and prior experience will also be considered.

Skills Needed

• Good communication and negotiation skills, both written and verbal.