Operation Executive

Hans Enterprise; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company in the lighting industry is seeking a proactive sales support team member in Subang Jaya, Selangor. In this full-time role, you will assist customers with quotations, specifications, and technical inquiries while collaborating closely with the Sales team. The ideal candidate will have a minimum diploma, proficiency in Mandarin and English, and preferably 1-2 years of experience in sales or customer support. Strong organizational skills and attention to detail are essential.

Qualifications

• Minimum Diploma or equivalent in a relevant field.
• Proficient in Mandarin and English for effective communication.
• 1–2 years experience in sales support or customer service preferred.

Responsibilities

• Collaborate with Sales team for product sales.
• Prepare quotations and assist in pricing requests.
• Maintain accurate CRM records and order documentation.

Skills

Proficient in Mandarin

Proficient in English

Attention to detail

Customer service

Education

Minimum Diploma in Business, Marketing, or Engineering

Tools

Microsoft Excel

Job description

We are looking for a proactive team member in our Subang Jaya, Selangor office. In this full-time position, you will be the primary point of contact for our valued customers, providing exceptional service and support to ensure their satisfaction. Support sales & customers with quotations, specs & inquiries.

Key Responsibilities

Collaborate with the Sales team to drive product and solution sales.

Prepare quotations, assist in pricing requests, spec sheet creation & assist in technical matching

Match products to customer needs with support from internal team

Coordinate closely with Technical Sales Support on deliveries, after-sales, and lead times

Maintain accurate CRM records and order documentation

Handle customer enquiries via phone, email, and walk-ins with professionalism and warmth.

Track project timelines and follow up on outstanding items

Support sales activities including tender submissions and key account follow-ups

Assist with general administrative duties as required.

Requirements3>

Minimum Diploma or equivalent (Business, Marketing, or Engineering preferred)

Must be proficient in Mandarin and English to effectively communicate with our diverse client base and stakeholders (verbal & written)

Preferably 1–2 years of experience in sales support, trading, or customer service (fresh grad with internship experience may also apply)

Able to understand technical products and translate into customer quotations/specs

Organised, responsible, and a proactive team player.

Familiar with Microsoft Excel and quotation tools

Strong attention to detail and follow-up discipline

Comfortable working in a growing SME environment

About us

Hans is an established company in the lighting industry since 2009 serving customers across borders. With a strong focus on customer satisfaction and innovation, we are continuously expanding our reach and exploring new ways to better serve our clients.