Online Ecommerce Sales Executive

Pots Kitchenware Sdn Bhd; George Town; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading kitchenware retail shop in George Town is seeking a motivated individual to manage online order processing and product listings. Responsibilities include ensuring timely shipping of orders, attending to customer enquiries, and handling social media marketing initiatives. Ideal candidates should have at least a secondary school certificate, strong sales and coordination skills, and proficiency in Mandarin, English, and Malay. Experience in ecommerce is a plus.

Qualifications

• At least SPM/Higher Secondary/STPM/'A' Level/Pre-U or equivalent.
• Proficiency in Mandarin required for communication with Mandarin-speaking clients.
• Experience in ecommerce and online marketplaces.

Responsibilities

• Manage operations of daily online order processing.
• Ensure all orders are shipped out on time.
• Attend to customer chat enquiries professionally.
• Manage company social media and marketing tasks.

Skills

Sales

Coordination

Communication in English

Communication in Mandarin

Communication in Malay

Education

SPM/Higher Secondary/STPM/'A' Level/Pre-U or equivalent

Job description

Pots Kitchenware Sdn Bhd – George Town, Penang

Pots Kitchenware is a kitchenware retail shop located in the heart of Georgetown. Established since 2011, it is a popular shopping heaven for home makers and commercial chefs to hunt for kitchen utensils and cooking tools. Join us and be part of our team of professional advisors of the cooking industry!

Overview

We need you to..

• Manage operations of daily online order processing, ensure all orders are shipped out on time
• Responsible for product listing, product upload on company website and marketplace
• Attend to customer chat enquiries at a timely and professional manner
• Manage company social media and marketing tasks to increase awareness
• Sensitive to market trends and able to come up with suggestions to boost sales

Qualifications

We need you to have..

• At least SPM/Higher Secondary/STPM/"A" Level/Pre-U or equivalent.
• Language skills: English, Mandarin, Malay.
• Proficiency in Mandarin required to effectively communicate with Mandarin-speaking clients.
• Required skill(s): Sales, Coordination.
• Experience in ecommerce and online marketplaces.
• Ability to work independently, motivated, willing to learn and able to work with minimal supervision.

Good to Have

• Experience with Photoshop, graphic designing or video editing.

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