Online Centre Manager: Growth, Ops & Student Experience

Write Edge; Remote; MYR 50,000 - 75,000; Full time

Job summary

A leading education center is seeking an Online Centre Manager to oversee day-to-day operations and enhance customer experience. The ideal candidate will have 2-3 years of relevant experience, exceptional interpersonal skills, and proficiency in Google Suite and Zoom. This role requires supporting the teaching team, managing enrolments, and improving processes. Working hours include evenings and weekends. Join a dynamic team dedicated to student success and engagement.

Qualifications

• 2-3 years of relevant experience in a managerial or educational role.
• Strong interpersonal skills and emotional maturity.
• Ability to work independently and take initiative.

Responsibilities

• Oversee operations and performance of the online centre.
• Ensure smooth running of online classes on Zoom.
• Support customer inquiries across various platforms.

Skills

Proficient in Google Suite

Customer service skills

Problem-solving skills

Education

Bachelor's degree or equivalent

Tools

Google Classroom

Zoom

Job description

A leading education center is seeking an Online Centre Manager to oversee day-to-day operations and enhance customer experience. The ideal candidate will have 2-3 years of relevant experience, exceptional interpersonal skills, and proficiency in Google Suite and Zoom. This role requires supporting the teaching team, managing enrolments, and improving processes. Working hours include evenings and weekends. Join a dynamic team dedicated to student success and engagement.