On-Site IT Support Specialist – AV & Networking

Albukhary International University; Alor Setar; On-site; MYR 36,000 - 45,000; Full time

Job summary

A leading educational institution in Kedah is seeking a proactive IT Support Specialist to provide on-site support and troubleshooting for IT systems. The role includes assisting employees, conducting training sessions, and participating in team collaboration. Candidates must have a diploma in IT, 2-3 years of experience in IT support, and strong problem-solving and customer service skills. The position emphasizes the importance of a positive IT experience across departments.

Qualifications

• Minimum education requirement is a Diploma in IT or related fields.
• 2-3 years of proven experience in an IT support role.
• Knowledge of PC and laptop hardware and software is essential.

Responsibilities

• Provide comprehensive on-site IT support for various equipment.
• Assist employees with IT-related needs and conduct training sessions.
• Collaborate with IT team and develop IT policies.

Skills

Problem-solving abilities

Customer service skills

Interpersonal skills

Adaptability to IT environments

Education

Diploma in IT or related fields

Tools

PC and laptop hardware

Networking systems

AV equipment

Job description

A leading educational institution in Kedah is seeking a proactive IT Support Specialist to provide on-site support and troubleshooting for IT systems. The role includes assisting employees, conducting training sessions, and participating in team collaboration. Candidates must have a diploma in IT, 2-3 years of experience in IT support, and strong problem-solving and customer service skills. The position emphasizes the importance of a positive IT experience across departments.