On-site Guest Experience Concierge

JLL; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading real estate services firm is seeking a Guest Experience Coordinator in Johor Bahru. You will ensure service excellence at the reception and create memorable experiences for clients and visitors. Ideal candidates will have 1-3 years of experience in hospitality roles and possess strong organizational and multilingual skills. The position is on-site, focusing on creating a welcoming environment and efficient service delivery.

Qualifications

• 1-3 years of experience in hospitality Front of House/Food and Beverage role.
• Self-motivated and committed to service excellence.
• Operational knowledge of reception services and procedures.

Responsibilities

• Host the main reception area and create lasting impressions.
• Ensure consistent service excellence for all visitors.
• Coordinate the room booking processes and manage meeting rooms.

Skills

Guest/client experience

Customer service

Organizational skills

Multilingual (Mandarin, Bahasa Malaysia, English)

Tools

MS Office

Job description

A leading real estate services firm is seeking a Guest Experience Coordinator in Johor Bahru. You will ensure service excellence at the reception and create memorable experiences for clients and visitors. Ideal candidates will have 1-3 years of experience in hospitality roles and possess strong organizational and multilingual skills. The position is on-site, focusing on creating a welcoming environment and efficient service delivery.