NOC Network Analyst: Monitoring, Troubleshooting & Support

HR FIRST Sdn. Bhd; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading IT services company in Kuala Lumpur is seeking a skilled Network Operations Engineer. The candidate will manage monitoring systems, provide support in the Network Operations Centre, and perform routine maintenance. Applicants should have a degree in Information Technology with at least 2 years of relevant experience and strong knowledge of LAN and WAN technologies. Excellent communication skills and customer service aptitude are essential for this role.

Qualifications

• Minimum 2 years of experience in a network-related role.
• Good knowledge in LAN & WAN technologies.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage and maintain the Monitoring Systems.
• Provide 1st & 2nd level support in Network Operations centre.
• Create and update tickets based on follow-up until resolution.

Skills

Network monitoring and maintenance

Good communication skills

Customer service

Education

Degree in Information Technology/Computer Science

Tools

CISCO

Windows Server

Redhat Linux

Job description

A leading IT services company in Kuala Lumpur is seeking a skilled Network Operations Engineer. The candidate will manage monitoring systems, provide support in the Network Operations Centre, and perform routine maintenance. Applicants should have a degree in Information Technology with at least 2 years of relevant experience and strong knowledge of LAN and WAN technologies. Excellent communication skills and customer service aptitude are essential for this role.