Night Shift Customer Support Pro (KL Sentral)

Asia Recruit; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Customer Service representative for a permanent night shift in Kuala Lumpur. The ideal candidate should have customer service experience and proficiency in English; Mandarin is an advantage. Responsibilities include responding to inquiries, resolving complaints, and processing orders. The role offers a competitive salary of up to RM4500 along with allowances and benefits such as EPF and SOCSO.

Benefits

Basic salary up to RM4500

KPI allowance up to RM300

Shift allowance up to RM300

EPF

SOCSO

Qualifications

• Proficiency in English and Mandarin is an advantage.
• Must have customer service experience.
• Fresh graduates are also encouraged to apply.

Responsibilities

• Maintaining a positive and professional attitude toward customers.
• Responding promptly to customer inquiries.
• Communicating effectively with customers through various channels.
• Acknowledging and resolving customer complaints.
• Processing orders, forms, applications, and requests.

Skills

Proficiency in English

Proficiency in Mandarin

Customer service experience

Education

Minimum SPM

Job description

A recruitment agency is seeking a Customer Service representative for a permanent night shift in Kuala Lumpur. The ideal candidate should have customer service experience and proficiency in English; Mandarin is an advantage. Responsibilities include responding to inquiries, resolving complaints, and processing orders. The role offers a competitive salary of up to RM4500 along with allowances and benefits such as EPF and SOCSO.