Network Support & Reliability Engineer

CLL Systems Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a Network Support Specialist to provide Level 1 and 2 support for network infrastructure. The candidate should have 2-5 years of experience in network support, hands-on troubleshooting skills in switches and firewalls, and knowledge of TCP/IP and SD-WAN technologies. Responsibilities include monitoring network alerts, preparing reports, and assisting with preventive maintenance. This role offers opportunities for professional growth in a dynamic environment.

Qualifications

• Minimum 2-5 years of experience in network support or operations.
• Possess hands-on skills in troubleshooting network devices.
• Experience with preventive maintenance and documentation is preferred.

Responsibilities

• Provide Level 1 and Level 2 support for network infrastructure.
• Troubleshoot and analyze network incidents.
• Monitor network alerts and coordinate issue resolution.
• Prepare incident and performance reports.
• Assist with configuration and implementation of changes.

Skills

Troubleshooting switches

Network monitoring

Firewalls

SD-WAN

TCP/IP

Routing

VLANs

Education

Advanced Diploma or Degree in Computer Science, IT, Networking

Job description

A technology solutions provider in Kuala Lumpur is seeking a Network Support Specialist to provide Level 1 and 2 support for network infrastructure. The candidate should have 2-5 years of experience in network support, hands-on troubleshooting skills in switches and firewalls, and knowledge of TCP/IP and SD-WAN technologies. Responsibilities include monitoring network alerts, preparing reports, and assisting with preventive maintenance. This role offers opportunities for professional growth in a dynamic environment.