Nationwide Branch Leader: Growth, Service & Compliance

AFFIN Group; Genting Highlands; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading financial institution in Genting Highlands seeks a dynamic Branch Manager to lead a high-performing team and drive sales across various banking products. The ideal candidate should have at least 5 years of experience in retail banking with strong leadership skills, as well as a passion for customer service and compliance. This role offers the opportunity to make a difference in the financial services landscape.

Qualifications

• Minimum 5 years' experience in retail banking, with at least 2 years in a branch leadership role.
• Strong knowledge of banking products and compliance frameworks.
• Proven ability to drive sales performance and manage operations.

Responsibilities

• Lead branch sales across key products and develop strategies to exceed targets.
• Ensure compliance with bank policies and regulatory requirements.
• Ensure high-quality customer service and resolve complaints promptly.

Skills

Sales performance management

Customer service orientation

Risk and compliance management

Interpersonal and communication skills

Job description

A leading financial institution in Genting Highlands seeks a dynamic Branch Manager to lead a high-performing team and drive sales across various banking products. The ideal candidate should have at least 5 years of experience in retail banking with strong leadership skills, as well as a passion for customer service and compliance. This role offers the opportunity to make a difference in the financial services landscape.