Multilingual Retail Sales & Service Specialist

VERONA BAKE (M) SDN BHD; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local bakery in Selangor is seeking a customer service associate to recommend products, handle sales, and ensure excellent customer experiences. Candidates should possess at least SPM or equivalent and have the ability to communicate in Malay and English, or Mandarin. The role requires flexibility in scheduling including overtime, weekends, and holidays. Responsibilities include managing customer inquiries, processing payments, and maintaining store cleanliness.

Qualifications

• Candidate must possess at least SPM or equivalent.
• Working experience in the related field is required for this position.
• Able to communicate in Malay and English, or Mandarin.

Responsibilities

• Recommend products to customers and complete the sales process.
• Answer customer inquiries and provide excellent customer service.
• Process customer payments and ensure accurate change is given.
• Keep up to date with product information.
• Maintain cleanliness in the store and work areas.

Skills

Excellent communication

Interpersonal skills

Customer service

Flexibility in schedule

Education

SPM or equivalent

Job description

A local bakery in Selangor is seeking a customer service associate to recommend products, handle sales, and ensure excellent customer experiences. Candidates should possess at least SPM or equivalent and have the ability to communicate in Malay and English, or Mandarin. The role requires flexibility in scheduling including overtime, weekends, and holidays. Responsibilities include managing customer inquiries, processing payments, and maintaining store cleanliness.