Multi-Department IT Support & Operations Engineer

Sonicboom Solutions; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services provider in Penang seeks a proactive individual to manage technology product delivery and vendor relationships. The ideal candidate has a Diploma or Bachelor's degree in Electronics, possesses their own transport (preferably a bike), and can communicate in Basic English. Responsibilities include budget management and ensuring prompt support for technical issues during operational hours and beyond.

Qualifications

• Candidate must possess or currently pursuing a Diploma/Bachelor’s Degree in Electronic or equivalent.
• Must possess your own transportation (prefer Bike).
• Able to speak and understand Basic English.

Responsibilities

• Ensure timely and accurate delivery of technology products and services.
• Manage multiple areas of technology and multiple departments.
• Preparation and management of operating and capital budgets.
• Manage external vendor’s relationships and services.
• Complete all assigned tasks within the given time frame.
• Respond to support calls and emails promptly.
• Work closely with internal teams or external clients to solve reported issues.

Skills

Fast response to support tasks

Ability to explain technical problems

Education

Diploma/Bachelor’s Degree in Electronic or equivalent

Job description

A technology services provider in Penang seeks a proactive individual to manage technology product delivery and vendor relationships. The ideal candidate has a Diploma or Bachelor's degree in Electronics, possesses their own transport (preferably a bike), and can communicate in Basic English. Responsibilities include budget management and ensuring prompt support for technical issues during operational hours and beyond.