MRO Coordinator – MRO Operations

Avtrade Pte. Ltd.; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading aircraft component management firm seeks an MRO Coordinator in Kuala Lumpur, Malaysia. The role involves managing supplier relationships and ensuring timely aircraft component repairs while optimizing inventory. Candidates should have office administrative experience, excellent communication skills, and familiarity with aircraft components. Proficiency in Excel, Word, and Outlook is essential, while knowledge of aircraft parts databases like Quantum is advantageous. This position offers a dynamic work environment with opportunities for skill development.

Qualifications

• Experience in an administrative role in an office.
• Some experience with aircraft components is a plus.
• Desire to learn in Maintenance Repair & Overhaul component management.

Responsibilities

• Liaise with suppliers to build successful relationships.
• Process repair orders and approvals as per procedures.
• Manage and report on open orders for delivery and service levels.

Skills

Excellent communication skills

Organizational skills

Analytical thinking

Attention to detail

Self-motivated

Tools

Excel

Word

Outlook

Quantum

Job description

JOB DESCRIPTION – MRO Coordinator – MRO Operations

Reporting to: MRO Operations Team Leader

Function

As a coordinator, your role will involve assisting the MRO Team in overseeing aircraft component repairs through approved suppliers, optimizing inventory availability while minimizing costs. You will also play a crucial part in managing suppliers to ensure they deliver on time and maintain high service levels, all in alignment with both internal and external customer requirements.

Responsibilities

• Liaise and build successful relationships with designated suppliers
• Raise repair orders on approved suppliers in accordance with existing procedures
• Process quote approvals within approval limits
• Expedite and report on open orders to effectively achieve required delivery and service levels
• Ensure excellent Internal & external customer support is provided & MRO customers have all relevant data concerning repair & overhaul requirements
• Ensure repair quotations are recorded on the system and reviewed within existing processes and procedures
• Generate invoices to ensure customer recharges are processed in accordance with company procedures
• Effective management of emails, ensure centralised repairs and individual inbox is cleared daily
• Produce and present various MRO reports including reports on order status, KPI’s, supplier and customer performance
• Liaise with internal departments as the nature of the specific task may require
• Understand and adhere to Export Control regulations where relevant
• Attend Supplier meetings including occasional travel to supplier sites
• Development of successful supplier and internal relationships
• Assist the MRO Team with all tasks as required

Requirements

• Experience in an administrative role gained within an office environment desirable
• Some experience of aircraft components highly advantageous
• Desire to learn and develop knowledge and skills within Maintenance Repair & Overhaul component management
• Analytical thinker with some experience in producing reports and evaluating data advantageous
• Good organisational and time management skills
• Numerate, accurate with good attention to detail
• Self‑motivated, able to use own initiative and succeed in a busy environment
• Excellent communication skills at all levels, verbal and written
• Professional and confident telephone skills
• Ability to multi‑task, prioritise, meet deadlines and KPI’s
• Flexibility with working hours
• Ability to travel occasionally as and when required
• Good experience in Excel, Word and Outlook, with exposure to Aircraft parts databases such as Quantum highly advantageous