Mortgage Specialist, Klang Valley

HSBC; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global financial institution in Malaysia seeks individuals for a role focused on growing the Mortgage business and cross-selling wealth products. Candidates should have strong communication skills, a customer-centric approach, and preferably bilingual capabilities in Mandarin. Fresh graduates with a minimum of 5 credits in SPM are encouraged to apply. This position offers comprehensive training and development opportunities in a dynamic banking environment.

Benefits

EPF/SOCSO

Annual Leave

Medical Leave

Medical insurance

Sales incentive

Fast track career progression opportunity

Training provided

Qualifications

• Fresh graduates are encouraged to apply.
• 1-3 years of experience in mortgage products required.

Responsibilities

• Grow the Mortgage business and cross-sell wealth products.
• Partner with Premier Relationship Bankers for referrals.
• Deliver individual performance and drive overall sales.
• Ensure compliance with products and sales policies.
• Advocate the Personal Banking Proposition.
• Provide best-in-class customer engagement.

Skills

Strong communication skills

Customer-centric approach

Financial planning

Ability to identify and analyze customer needs

Teamwork

Mandarin speaking

Education

Graduates with minimum 5 credits in SPM

Job description

Qualifications

• Graduates with minimum 5 credits in SPM and above
• Fresh graduates are encouraged to apply, training will be provided
• 1-3 years of experience in mortgage products within the banking or financial services industry is required
• Strong communication skills and ability to work well in teams. Individuals with Mandarin speaking capabilities are welcomed to apply
• Skilled at financial planning coupled with the ability to identify, analyse, and meet customer’s needs
• Individuals who are customer centric with a strong focus on delivering quality service

Responsibilities

• Responsible in growing the Mortgage business and cross-sell wealth products and services as determined by the bank
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers
• Responsible in delivering individual performance and driving overall sales performance
• Responsible in advocating the Personal Banking Proposition, leveraging opportunities whilst ensuring customer centricity
• Deliver high standard of service levels as defined by the bank, providing best in class customer engagement and experience
• To ensure compliance with products and sales policies, procedures and guidelines set by the Bank and relevant authorities are adhered and complied to at all times

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave
• Medical insurance
• Sales incentive
• Fast track career progression opportunity
• Training provided