Marketing Manager

ICE Holidays Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading B2B travel wholesaler in Malaysia is seeking a Marketing Manager to drive digital transformation and operational efficiency. The role involves identifying business opportunities, maintaining partner relationships, and promoting travel products. The ideal candidate will have 5-6 years of experience in the travel industry, strong communication and negotiation skills, and proficiency in English and Bahasa Malaysia. This is a full-time onsite position offering various employee benefits and opportunities for growth.

Benefits

Annual company trip

Group PA insurance

Yearly bonus

Outpatient medical coverage

Company uniform provided

Travelling claims

Monthly training arrangements

Qualifications

• Minimum 5–6 years of experience in the travel industry, preferably in Sales or Business Development.
• Strong interpersonal, communication, and negotiation skills.
• Basic computer literacy (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Identify new business opportunities with travel agents and industry partners.
• Build and maintain good relationships with existing partners.
• Promote company’s travel products through presentations and market visits.
• Conduct market research to identify trends and customer needs.
• Prepare proposals, quotations, and sales reports for management.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Attention to detail

Proficiency in English

Proficiency in Bahasa Malaysia

Basic computer literacy

Job description

Position: Marketing Manager
Reporting to: Head of Marketing

Company Description:
Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region.

As we expand our services into the cruise segment, we are seeking a dedicated Marketing Manager to join our team. This position plays a key role in driving digital transformation and operational efficiency across our B2B travel services and will work closely with cross‑functional teams including business stakeholders, developers, and designers to ensure that projects are delivered on time, within scope, and aligned with business objectives.

This is a full‑time onsite position in ICE HOLIDAYS Sdn Bhd’s office in Malaysia.

Job Responsibilities

Identify new business opportunities with travel agents, corporate clients, tourism partners, and other industry partners.

Build and maintain good relationships with existing partners to encourage long‑term collaborations.

Promote the company’s travel products through presentations, briefings, and market visits.

Conduct market research to identify industry trends, customer needs, and competitors.

Work closely with Operations, Product, and Marketing teams to deliver sales plans and meet client needs smoothly.

Join client meetings, travel fairs, roadshows, and industry events to build brand awareness and generate new leads.

Prepare proposals, quotations, sales reports, and performance updates for management.

Provide product training and destination updates to partners, enhancing their knowledge and confidence in selling company packages.

Ensure strong customer support and follow‑up to maintain high service standards and partner satisfaction.

Job Requirements

Minimum 5–6 years of experience in the travel industry, preferably in Sales, Business Development, or related fields.

Proficient in English and Bahasa Malaysia (spoken, written, and reading). Knowledge of Chinese is an advantage.

Strong interpersonal, communication, and negotiation skills.

Proactive, confident, and able to engage professionally with partners and clients.

Excellent follow‑up skills with high attention to detail.

Comfortable working long hours with computers and mobile devices.

Basic computer literacy (Outlook, Excel, Word, PowerPoint).

Willing to travel when required (travel allowance will be provided).

Benefits

Annual company trip (for confirmed employees)

Group PA insurance (for confirmed employees)

Yearly bonus based on company performance and individual contribution

Twice annual performance appraisal review

Outpatient medical coverage from registered clinics

Employee price for travel packages (for confirmed employees)

Company uniform provided

Travelling claims by receipt

Monthly training arrangements from company

Exclusive employee HR software applications (leaves, claims, payslips, etc.)

Annual team‑building arrangements

Monthly/weekly company sports & recreation for everyone

Remark

As our team is currently expanding, we are also open for a Marketing Assistant Manager/Executive role as well. Interested applicants are welcome to submit their applications, and our team will review and assess suitability based on experience and profile on our end.

Unlock job insights

Salary match | Number of applicants | Skills match

Your application will include the following questions:

• What’s your expected monthly basic salary?
• How many years’ experience do you have as a marketing manager?
• How many years’ experience do you have as a business development manager?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

Golden Destinations (GD) is the core brand of ICE Holidays Sdn. Bhd., a leading B2B Travel Wholesaler in Malaysia. Our unique business model offers ready‑made travel packages with advertising and promotional support, enabling even smaller agents to confidently compete in the market. With the strength of our well‑established GD brand, partners gain customer trust and product credibility. We create marketable travel packages based on current trends and demands, made accessible via our dynamic B2B booking engine. Supported by over 400 active partners and expanding across ASEAN, ICE Holidays is continuously innovating and poised to become a leading travel wholesaler in Asia.