Full time
1mo ago , from Executive Recruiters Malaysia
1. Marketing Strategy and Execution
- Develop and execute marketing strategies to drive vehicle sales, increase brand awareness, and promote dealership services.
- Analyze market trends, competitor activities, and customer behavior to identify opportunities for growth.
- Plan and manage marketing campaigns, including digital, print, outdoor, and event-based initiatives.
- Set KPIs and budgets for marketing activities, ensuring ROI tracking.
2. Brand Management
- Maintain and enhance the dealership’s brand image and ensure consistency across all marketing channels.
- Implement brand campaigns aligned with the manufacturer’s guidelines (if franchise dealership).
- Develop promotional materials, brochures, videos, and other content to attract potential customers.
- Oversee the dealership’s online presence, including social media platforms, website, and online advertising.
- Execute search engine marketing (SEM), search engine optimization (SEO), and pay-per-click campaigns to generate leads.
- Monitor digital campaign performance and optimize for engagement, conversions, and ROI.
4. Event & Experiential Marketing
- Plan and manage showroom events, product launches, test-drive events, and promotional roadshows.
- Collaborate with sales teams to execute customer engagement programs such as loyalty events, trade-in promotions, or referral campaigns.
- Coordinate participation in auto shows and community events to increase visibility.
- Work closely with the sales team to create campaigns that generate qualified leads.
- Develop marketing collateral, presentations, and promotional tools to support sales efforts.
- Track and analyze campaign effectiveness in driving showroom traffic and sales.
6. Customer Relationship Management (CRM)
- Oversee CRM systems to maintain customer data, track interactions, and segment audiences for targeted campaigns.
- Design email marketing and remarketing campaigns for leads, prospects, and existing customers.
- Monitor customer feedback and reviews to improve marketing messaging and dealership reputation.
- Manage relationships with advertising agencies, media partners, and promotional vendors.
- Negotiate contracts and ensure deliverables meet quality, timing, and budget requirements.
- Collaborate with automotive manufacturers for co-branded campaigns and dealer incentives.
8. Reporting & Analytics
- Prepare monthly and quarterly marketing performance reports for management.
- Make data-driven recommendations to improve marketing effectiveness.
- Lead and manage the dealership’s marketing team (if applicable).
- Coordinate with other departments, especially sales, aftersales, and finance, to align marketing initiatives.
- Train and mentor junior marketing staff or interns on dealership marketing processes.
Performance Metrics
- Increase in showroom traffic and test drives.
- Lead generation and conversion rates.
- ROI on marketing campaigns.
- Social media engagement and website traffic growth.
- Brand visibility and recognition in the local market.