Mandarin Customer Support Specialist

STARTEK; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Malaysia is seeking a Customer Service Representative who is proficient in Mandarin. The role involves responding to customer inquiries via phone and email, providing information on background check services, and processing requests. Ideal candidates will have strong communication skills, attention to detail, and the ability to work both independently and in teams. A supportive work environment and competitive salary starting from RM2800 are offered.

Benefits

Competitive salary

Paid training

Supportive work environment

Qualifications

• Fresh graduates are encouraged to apply as paid training is provided.
• Strong communication skills in Mandarin are required.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries via phone and email professionally.
• Provide accurate information regarding background check services.
• Process background check requests and collect necessary documentation.

Skills

Mandarin communication (written and verbal)

Problem-solving abilities

Attention to detail

Teamwork

Proficiency with Microsoft Office Suite

Education

High school (SPM level)

Diploma or equivalent

Associate's or Bachelor's degree

Job description

A leading customer service provider in Malaysia is seeking a Customer Service Representative who is proficient in Mandarin. The role involves responding to customer inquiries via phone and email, providing information on background check services, and processing requests. Ideal candidates will have strong communication skills, attention to detail, and the ability to work both independently and in teams. A supportive work environment and competitive salary starting from RM2800 are offered.