Mandarin/Cantonese Interpretation Support / Customer Service

DSS Software Solutions; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading software solutions provider based in Kuala Lumpur is seeking customer support representatives to assist US and UK customers, including emergency services. Ideal candidates will hold an SPM/Diploma/Degree, with freshers welcomed, especially those with a background in Customer Service or Translation. The role offers a monthly salary of RM 3,500 to RM 4,500, plus allowances for shifts and KPIs up to RM 200.

Qualifications

• SPM/Diploma/Degree holders are encouraged to apply.
• Freshers are welcome, especially those with CS/Translation background.

Responsibilities

• Support US/UK customers and emergency services.
• Handle customer inquiries and follow SOPs.

Skills

Customer support

Emergency services handling

SOP adherence

Education

SPM/Diploma/Degree

Job description

DSS Software Solutions – Kuala Lumpur, Kuala Lumpur

Salary: RM 3,500 – RM 4,500
Allowances: Shift + KPI (up to RM 200)

Job Scope

Support US/UK customers and emergency services

Handle customer inquiries and follow SOPs

Requirements

SPM/Diploma/Degree holders

Fresher’s welcome (CS / Translation background is a plus)