Manager, Key Account (MT)

Malayan Flour Mills; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading flour mill company in Kuala Lumpur seeks a dynamic Key Account Manager to manage strategic customers and grow the Modern Trade portfolio. The role involves developing account strategies, executing sales plans, and maintaining strong relationships to achieve business objectives. Candidates should have a Bachelor’s degree in Business Administration and 5–7 years of sales experience in Modern Trade or Key Account Management. Strong negotiation and analytical skills are essential, along with the ability to identify opportunities.

Benefits

Winner of HR Asia Best Company to Work For

HR Asia Most Caring Company Award

HR Asia Diversity, Equity & Inclusion Award

HR Asia Sustainable Workplace Award

HR Asia Happiest Workplace Award

Qualifications

• 5–7 years of experience in sales and marketing, preferably with exposure to Modern Trade / Key Account Management.
• Strong relationship-building, negotiation, and communication skills.
• Analytical mindset with the ability to identify opportunities and resolve challenges proactively.

Responsibilities

• Develop account strategies and identify growth levers for each Key Account to achieve sales targets.
• Execute sales plans and trade marketing initiatives to strengthen brand presence.
• Build and maintain strong relationships with key customers to ensure high satisfaction.
• Expand customer base and identify new business opportunities.
• Monitor and manage DSO to ensure collections within 60 days.
• Collaborate with cross-functional teams for seamless operations.
• Conduct market surveys and analyze trends to provide reports.

Skills

Relationship-building

Negotiation

Communication

Analytical mindset

Education

Bachelor’s degree in Business Administration, Marketing, or related discipline

Job description

Job Description

We are looking for a dynamic and driven Key Account Manager to lead and grow our Modern Trade portfolio. This role is responsible for managing strategic key customers, driving business expansion, and achieving the company’s sales and profitability targets.

Responsibilities

Develop account strategies and identify growth levers for each Key Account to achieve sales targets and business objectives.

Execute sales plans and trade marketing initiatives to strengthen brand presence and drive sell-in/sell-out performance.

Build, engage, and maintain strong relationships with key customers to ensure high customer satisfaction and long-term partnerships.

Expand customer base and identify new business opportunities, including new customers and product range listings.

Monitor and manage DSO to ensure collections are completed within 60 days in line with group targets.

Collaborate closely with cross-functional teams to ensure seamless operations, supply chain efficiency, and timely fulfilment.

Conduct market surveys and gather market intelligence; analyze trends and provide timely reports to management.

Undertake any other tasks or assignments as required by management.

Qualifications

Bachelor’s degree in Business Administration, Marketing, or related discipline.

5–7 years of experience in sales and marketing, preferably with exposure to Modern Trade / Key Account Management.

Strong relationship-building, negotiation, and communication skills.

Analytical mindset with the ability to identify opportunities and resolve challenges proactively.

Additional Information

• Winner of HR Asia Best Company to Work For in Asia for 7 consecutive years in2024,2023,2022, 2021, 2020, 2019 & 2018
• Winner of HR Asia Most Caring Company Award for 6 consecutive years in2024,2023,2022, 2021, 2020 & 2019
• Winner of HR Asia Diversity, Equity & Inclusion Award for 2 consecutive years in2024 & 2023
• Winner of HR Asia Sustainable Workplace Award in 2024
• Winner of HR Asia Happiest Workplace Award in 2024

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