Manager, IT Integration and Automation

DHL Supply Chain; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading logistics provider in Selangor is seeking a skilled IT Solutions Specialist to manage system integrations and automation solutions. Responsibilities include collaborating with teams to identify needs, resolving technical issues, and supporting various projects. Candidates should possess strong SQL skills, knowledge of warehouse and transport management systems, and experience with reporting tools like Power BI.

Qualifications

• Experience in APIs and visibility tools for integration.
• Excellent command of SQL and data analysis.
• Knowledge of warehouse management systems (WMS) and transport management systems (TMS).

Responsibilities

• Implement and configure integrations between DHL systems.
• Collaborate with teams to understand IT solutions.
• Manage projects assigned and support implementation.

Skills

B2B and B2C integration technologies

SQL command

Data analysis

Strong problem-solving skills

Effective communication skills

Tools

Power BI

Crystal Report

VBA

PL/SQL

Job description

Responsibilities

• Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.


• Responsible of implement DHL standard digitalization & automation solution such as RPA, Power Platform, by working with local team and global IPA team.


• Responsible for data extractions for Power BI usage.


• Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.


• Responsible for creating and maintaining technical documentations throughout the project lifecycle


• Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions


• Ensure service requests and incidents are resolved within SLAs


• Perform study and implementation of new IT solutions to the business in a timely and quality manner


• Provide guidance on other team member on newly implemented solution.


• Constantly look for and recommend process / system improvement to business


• Manage projects as assigned from time to time


• Participate in the testing, training, implementation and post-implementation support for the projects.


• Investigate and resolve technical issues encounter by users


• Work with IT vendors for application maintenance and technical services

Requirements

• Experience in common B2B and B2C integration technologies (i.e. protocols and message standards, requirements and data mapping, API, visibility tools etc.)


• Experience in Crystal Report, Jasper Report, SSRS or any other reporting services.


• Excellent in SQL command , data analysis and database design.


• Knowledge of VBA, PL/SQL and Experience in Business intelligent tool. E.g. Power BI will be added advantage.


• Good understanding of Warehouse Management System (WMS) / Transport Management System (TMS) / any ERP Systems


• Good understanding of the Software Development Lifecycle (SDLC) and Project Management


• Strong problem-solving skills and communications skills


• Strong Analytical skills


• Commercial Awareness


• Effective communication skills / interpersonal understanding


• Achievement drive and initiative


• Product and process know-how