Manager, Business Process (ISO)

AEON Credit Service (M) Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer financing provider is seeking an experienced professional to lead the development and maintenance of management systems based on ISO standards. Responsibilities include ensuring compliance with regulatory standards, monitoring departmental KPI, and managing the implementation of ISO certifications across the organization. The ideal candidate will have expertise in corporate governance and the ability to lead internal training programs. Join a dynamic workplace and shape your career path with us.

Qualifications

• Experience in managing ISO certification processes.
• Strong understanding of corporate governance and regulatory compliance.
• Ability to lead internal training programs.

Responsibilities

• Lead the development and maintenance of management systems based on ISO standards.
• Ensure compliance with regulatory standards and corporate governance.
• Monitor KPI and guide the team towards milestones.
• Manage the implementation of ISO standards across the Group.

Job description

To lead the development, implementation and maintenance of the Company’s management system based on ISO standards, ensuring full compliance with regulatory standards while supporting the Company’s broader governance, risk management, and strategic initiatives.

Prepare, review and maintain Company’s overall policies, procedure, guidelines etc. to ensure compliance with applicable law and regulations and streamline internal processes based on best practices.

Provide guidance and advice to ensure Company’s operations comply with corporate governance system and rules set.

Monitor the department KPI and guide the team towards achieving the set milestones.

Lead the team to support the department core function and other cross functional department continuous improvement action plan to achieve Company's goal.

Manage the implementation and certification of ISO 9001, ISO 14001, ISO 27001, and ISO 37001 across the Group.

Monitor audit findings and lead closure activities.

Oversee lifecycle management of policies, procedures, guidelines, and manuals.

Ensure alignment with regulatory frameworks (e.g. BNM, Bursa, PCI DSS, etc.).

Conduct internal training and awareness programs related to IMS/ ABMS.

Identify improvement opportunities and lead process reengineering efforts.

Your application will include the following questions:

• What's your expected monthly basic salary?

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.