Manager/AVP, Data Protection Office

Great Eastern; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a skilled Data Protection Officer to drive data governance policies and manage a team of Departmental Data Officers. This role involves ensuring compliance with the Personal Data Protection Act while addressing data incidents and managing queries effectively. Ideal candidates will have at least 6 years of industry experience, a strong understanding of data management, and a commitment to maintaining high standards of integrity and accountability.

Qualifications

• Experience with Data Management, Process Governance, or Privacy Management.
• Ability to manage complaints and data incidents effectively.
• Proficient in advising on data incidents and regulatory compliance.

Responsibilities

• Develop and implement data governance policies.
• Manage a team to achieve data protection objectives.
• Monitor risks associated with personal data processing.

Skills

High level of integrity

Accountability

Teamwork

Education

Experience of at least 6 years in Life Insurance or Banking Industry

Knowledge of Personal Data Protection Act 2010

Tools

Basic PC knowledge

Job description

The person reports to Head, Data Protection Office, key functions include policy-making, enforcement of data protection and governance, analyze, improve and resolve data-related issues.

• Develop and implement policies and practices on data governance that meet the obligations under PDPA .
• Regularly review the adequacy of governance, standards and procedures of personal data.
• Execute the approved roll-out plan for Group Policy and procedures according to the proposed milestones.
• Continuously improve and review practices of company-wide retention initiatives
• Manage PDP related complaints, queries and data incidents
• Advise and provide guidance on dealing with data incidents, breaches and relevant reporting to regulatory bodies; BNM.
• Monitor risks that might arise with regards to processing of personal data.
• Advise business users on data incidents/breaches escalation to OIRC in a timely basis
• Manage a team of Departmental Data Officers (DDOs) to achieve the data protection objectives
• Manage and perform regular assessments on department to ensure compliance towards PDPA and relevant BNM guidelines
• Plan, develop and execute initiatives and projects as endorsed
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Other responsibilities entailed
• Experience of at least 6 years in Life Insurance or Banking Industry or similar capacity in Information, Security Management or Risk Management. Preferably in areas related to Data Management, Process Governance or Privacy Management
• Key Knowledge: Personal Data Protection Act 2010, General Insurance Act / Financial Services Act, Basic PC knowledge
• High level of integrity, takes accountability of work and good attitude over teamwork

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.