MAINTENANCE SUPERVISOR

Care Luxury Hotels & Resorts; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel chain in Johor Bahru is seeking a Maintenance Supervisor responsible for repairing equipment, maintaining safety standards, and handling guest complaints. Candidates should have experience in maintenance and be on-call for emergencies. This role includes conducting regular inspections, ensuring all electrical systems are functional, and managing relationships with coworkers for effective teamwork.

Qualifications

• Experience in maintenance, including electronics and general repairs.
• Ability to respond to guest complaints effectively.

Responsibilities

• Repair various equipment and materials and maintain electronics.
• Ensure safety equipment is functional and perform regular checks.
• Respond to guest complaints and fulfill work orders.

Skills

Problem Solving

Detail Orientation

Teamwork

Job description

Maintenance Supervisor

TROVE Hotel Johor Bahru

19 November 2024

3>Responsibilities

• Must perform task like repairing of various equipment and materials, replacement of electronics, painting, cleaning or wiring work.
• Also maintenance of electronics like refrigerators, television sets, air conditioners etc. must be done regularly.
• Responding and solving guest complains or issues in timely manner and must also fulfill work orders when issues cannot be resolved.
• To keep a check that safety equipment like fire alarm, fire extinguisher etc. are in place and are in working condition.
• Refurbishing of chairs, tables, doors, windows and counters in order to keep it maintained for a long time.
• Ground maintenance like cleaning and maintenance of parking lot, garden or landscaping, swimming pool etc.
• Must be on call 24/7 for emergency to know if guest have any grievances.
• Assist HR personnel to inspect staff hostel when needed.
• Common tasks include painting, electrical accessory replacements and repair, and some wiring. Air conditioners must also be cleaned or replaced regularly.
• Workers also are required to complete daily rounds, checking on basic hotel accommodations and identifying and reporting any problems.
• Conduct technician I and II to all project facilities program.
• For senior technician Air Cond make sure Air Cond system properly condition is good every time.
• Attend meeting in case maintenance manager or officer not around at hotel.

Leadership

• Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Building Relationships

• Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Detail Orientation - The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.