Mainframe System Analyst (MNC)

Michael Page; Kuala Lumpur; On-site; MYR 168,000 - 228,000; Full time

Job summary

A leading organization in fintech is seeking a Mainframe System Analyst in Kuala Lumpur. The role involves Level 2 production support, resolving incidents, and working with cross-functional teams. Candidates should have over 5 years of banking IT experience with strong knowledge of mainframe systems like Z/OS, CICS, and COBOL. The position offers a competitive salary, career growth opportunities, and an inclusive work culture focused on innovation and collaboration.

Benefits

Competitive annual salary

Regional exposure

Inclusive work culture

Career growth pathways

Qualifications

• 5+ years of experience in IT support within banking or financial services.
• Strong knowledge of Z/OS systems, CICS, VSAM, JCL, and COBOL.
• Hands-on experience in Level 2 or Level 3 production support.
• Excellent communication skills and ability to work collaboratively.
• Proven problem-solving and analytical abilities in a fast-paced environment.
• Comfortable supporting end-of-day batch runs.

Responsibilities

• Provide Level 2 production support.
• Review upcoming changes, resolve incident tickets, and raise problem tickets.
• Support end-of-day batch runs and maintain knowledge bases.
• Work with cross-functional teams to resolve major incidents.
• Implement application monitoring and automation.

Skills

IT support experience

Z/OS systems knowledge

CICS

VSAM

JCL

COBOL

Problem-solving skills

Analytical abilities

Communication skills

Team collaboration

Job description

Responsibilities

• Provide Level 2 production support
• Review upcoming changes, resolve incident tickets, and raise problem tickets
• Support end-of-day batch runs and maintain knowledge bases to improve efficiency
• Work with cross-functional teams (incident management, infrastructure, operations) to resolve major incidents
• Implement application monitoring and automation using enterprise tools and dashboards

Exposure to cutting‑edge systems and cross‑regional collaboration. Build expertise in critical platforms that power millions of transactions daily.

Qualifications

A successful Mainframe System Analyst should have:

• 5+ years of experience in IT support within banking or financial services
• Strong knowledge of Z/OS systems, CICS, VSAM, JCL, and COBOL
• Hands‑on experience in Level 2 or Level 3 production support
• Excellent communication skills and the ability to work collaboratively across teams
• Proven problem‑solving and analytical abilities in a fast‑paced environment
• Comfortable supporting end‑of‑day batch runs

Our client is a leading organization within the fintech industry, recognized for its stability and forward‑focused vision. They drive digital transformation and sustainability, focusing on connectivity, personalization, and innovation with a team culture that fosters a strong sense of purpose and collaboration.

Benefits and Compensation

• Competitive annual salary ranging from MYR 168000 to MYR 228000
• Regional exposure with opportunities to collaborate across global teams
• A modern, inclusive work culture that values diversity and innovation
• Permanent role with clear career growth pathways and continuous learning programs

If you're ready to keep mission‑critical banking systems running smoothly and grow your expertise in a global environment, we'd love to hear from you. Apply today and take the next step in your tech career!

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