Loss Prevention Coordination Unit - Executive

MR DIY TRADING SDN BHD; Seri Kembangan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking a qualified individual to coordinate loss prevention activities and inventory management tasks. The ideal candidate will have 2–3 years in retail operations, possess strong analytical skills, and be proficient in Microsoft Excel. This role demands excellent communication, problem-solving abilities, and a focus on continuous improvement.

Qualifications

• Minimum 2–3 years of working experience in retail operations, inventory control, or loss prevention.
• Good understanding of retail operations and stock management processes.
• Able to work independently and handle multiple tasks under minimal supervision.

Responsibilities

• Execute and support tasks within the assigned area of responsibility.
• Coordinate and validate stock balance checks for various projects.
• Conduct investigations and audits on cases involving net loss failures.

Skills

Analytical skills

Proficient in Microsoft Excel

Coordination abilities

Communication skills in English

Problem-solving mindset

Education

Diploma or Bachelor’s Degree in Business Administration, Supply Chain, Logistics

Job description

Responsibilities

• Execute and support tasks within the assigned area of responsibility.
• Ensure that day-to-day activities are carried out in accordance with company policies and standard procedures.
• Monitor compliance and operational consistency across stores and departments.
• Collect, document, and report data related to performance, losses, and operations.
• Communicate effectively with relevant teams to ensure smooth coordination of activities.
• Identify workflow gaps, propose improvements, and assist in implementing corrective actions.
• Support in organizing activities such as training sessions, audits, and special projects related to loss prevention.

Loss Prevention Coordination Unit (LPCU)

• Coordinate stock callbacks, defect returns, and product-related concerns (e.g., religious compliance).
• Coordinate and validate stock balance checks for various projects, including Warehouse Accuracy Verification, Best Seller SKU Balance Checks, Non-Moving SKU Balances, High-Value SKU Balances & Product Rank A/C Cycle Counts
• Plan, schedule, and coordinate the annual stock count process with relevant stakeholders.
• Conduct investigations and audits on cases involving net loss failures or discrepancies, preparing detailed reports and recommendations.
• Update and track monthly declared damage and missing inventory reports, ensuring review by store PICs and follow-up on preventive actions.
• Assist in developing and refining Standard Operating Procedures (SOPs) related to annual stock count, loss prevention, and handling of expired, damaged, or missing inventory.

Job Requirements

• Diploma or Bachelor’s Degree in Business Administration, Supply Chain, Logistics, or related field.
• Minimum 2–3 years of working experience in retail operations, inventory control, or loss prevention.
• Strong analytical skills with attention to detail.
• Proficient in Microsoft Excel (data tracking, pivot tables, reporting).
• Good understanding of retail operations and stock management processes.
• Excellent coordination and organizational abilities.
• Strong communication and reporting skills in English and Bahasa Malaysia.
• Able to work independently and handle multiple tasks under minimal supervision.
• Integrity, reliability, and a strong sense of accountability.
• Problem-solving mindset with proactive follow-up.
• Team player with a focus on continuous improvement.