Logistics & Customer Service Specialist

Telistar Solutions; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A logistics and service company in Kuala Lumpur seeks a Customer Service Executive to manage incoming calls and emails, log incidents, and coordinate logistics. Candidates should hold at least a diploma and have 2 years of relevant experience. Strong communication skills, the ability to multi-task, and a positive attitude are essential. The role entails ensuring timely order fulfillment and effective inventory management in a fast-paced environment.

Qualifications

• At least diploma holder with 2 years relevant experience.
• Able to multi-task in fast pace environment.
• Positive attitude, enthusiasm to learn, and team ability.

Responsibilities

• Answer incoming calls to the company's Hotline and handle emails.
• Log call incidents and order parts when required.
• Ensure timely fulfillment of orders and monitor daily shipments.
• Coordinate service part delivery and perform inventory management.

Skills

Good communication skills

Interpersonal skills

Ability to multi-task

Positive attitude

Education

Diploma

Job description

A logistics and service company in Kuala Lumpur seeks a Customer Service Executive to manage incoming calls and emails, log incidents, and coordinate logistics. Candidates should hold at least a diploma and have 2 years of relevant experience. Strong communication skills, the ability to multi-task, and a positive attitude are essential. The role entails ensuring timely order fulfillment and effective inventory management in a fast-paced environment.