Logistics Control Center Specialist

AmerisourceBergen; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading logistics firm in Kuala Lumpur is seeking a customer service representative for shipment logistics. You will handle email correspondence, create and validate orders, and ensure compliance with shipping regulations. Ideal candidates will have an associate or bachelor’s degree in a related field and experience in operations management. This role requires strong communication and problem-solving skills, as well as the ability to work flexibly, including weekends and holidays.

Responsibilities

• Answer customer service emails professionally.
• Create shipment orders for domestic and international routes.
• Validate new orders for accuracy.
• Work closely with global customer service teams.
• Advise on regulatory requirements for imports.
• Monitor shipments and adapt to deviations.
• Provide customer updates on shipment status.

Skills

Effective English communication

Critical thinking

Customer service skills

Organization

Teamwork

Technology savvy

Problem-solving

Geography knowledge

Attention to detail

Self-motivated

Education

Associate or bachelor’s degree in business, supply chain management or a related field

Job description

A leading logistics firm in Kuala Lumpur is seeking a customer service representative for shipment logistics. You will handle email correspondence, create and validate orders, and ensure compliance with shipping regulations. Ideal candidates will have an associate or bachelor’s degree in a related field and experience in operations management. This role requires strong communication and problem-solving skills, as well as the ability to work flexibly, including weekends and holidays.