Loan Operations Specialist: Compliance & Processing

Mission Consultancy Services Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial services company in Malaysia is seeking an Operations Loan Executive responsible for end-to-end loan processing activities. The role involves assessing loan applications, ensuring compliance with financial policies, and coordinating with customers and the sales team. Ideal candidates should be detail-oriented, possess good communication skills, and be comfortable working independently. Benefits include cell phone reimbursement, health insurance, and professional development opportunities.

Benefits

Cell phone reimbursement

Travel allowance

Health insurance

Attendance bonus

Professional development

Qualifications

• Detail-oriented and careful with sensitive financial data.
• Understands lending rules and compliance.
• Good communication and people skills.

Responsibilities

• Review and verify loan applications and documents.
• Communicate with customers to collect missing documents.
• Maintain accurate records of loan activities.
• Coordinate loan disbursements with the team.
• Support daily tasks in the Loans Department.

Skills

Detail-oriented

Understanding of lending rules

Good communication skills

Independence

Comfortable with Google Workspace

Experience with customer support tools

Adaptability

Professionalism under pressure

Tools

Zendesk

Google Workspace

Job description

A leading financial services company in Malaysia is seeking an Operations Loan Executive responsible for end-to-end loan processing activities. The role involves assessing loan applications, ensuring compliance with financial policies, and coordinating with customers and the sales team. Ideal candidates should be detail-oriented, possess good communication skills, and be comfortable working independently. Benefits include cell phone reimbursement, health insurance, and professional development opportunities.