Live Host

Lovell Sixteen Jewellery; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading jewelry retailer in Penang is seeking a dedicated social media manager. This role involves managing and promoting all media-related content across various e-commerce platforms including TikTok and Shopee. The ideal candidate will host live streams to engage customers and create compelling content that enhances brand visibility. Strong skills in social media strategy and customer interaction are essential. The position offers benefits like EPF, SOCSO, and bonuses.

Benefits

EPF

SOCSO

EIS

Incentive

Bonus

Company trip

Qualifications

• Experience managing social media accounts with proven results.
• Ability to develop engaging content for diverse platforms.
• Familiar with e-commerce platforms like TikTok, Shopee, and Lazada.

Responsibilities

• Manage all media related contents for e-commerce stores.
• Host and promote products through livestreaming.
• Develop creative content and scripts for live sessions.
• Strategize activities to increase exposure during live sessions.
• Plan and coordinate social media content with brand engagements.
• Provide excellent customer service during live chats.

Skills

Social media management

Content creation

Customer engagement

Livestream hosting

Job description

Requirement

• You will be managing all media related contents for our e-commerce stores (TikTok, Shopee & Lazada & telegram etc).
• To host & promote products through livestream on Tiktok/ Shopee/Lazada/ FB etc online platform.
• Strategize activities for more exposure and traffic allocation on Live session, Interact and answer audience questions.
• Develop engaging and creative content & script for live session. Familiarise with product and persuade customers to checkout during LIVE.
• Lead, design, and implement a social media strategy for all social accounts of the company (TikTok, Shopee, Lazada and other new in-trend social platforms).
• Develop new and creative highly engaging content to grow our social media audiences.
• Plan and coordinate social media content coinciding with brand engagements, tactical promotions and ad campaigns etc (from Ideation, Visual and Caption Development, to Engagement Monitoring) and work closely together with Content Creator/ Marketing Team.
• Leaving an incomparably WOW impression to the customers.
• Assisting customers inquiries & serve them at the best service live chat experience they ever have during Live.

Responsibility

• You will be managing all media related contents for our e-commerce stores (TikTok, Shopee & Lazada & telegram etc).
• To host & promote products through livestream on Tiktok/ Shopee/Lazada/ FB etc online platform.
• Strategize activities for more exposure and traffic allocation on Live session, Interact and answer audience questions.
• Develop engaging and creative content & script for live session. Familiarise with product and persuade customers to checkout during LIVE.
• Lead, design, and implement a social media strategy for all social accounts of the company (TikTok, Shopee, Lazada and other new in-trend social platforms).
• Develop new and creative highly engaging content to grow our social media audiences.
• Plan and coordinate social media content coinciding with brand engagements, tactical promotions and ad campaigns etc (from Ideation, Visual and Caption Development, to Engagement Monitoring) and work closely together with Content Creator/ Marketing Team.
• Leaving an incomparably WOW impression to the customers.
• Assisting customers inquiries & serve them at the best service live chat experience they ever have during Live.

Benefits

• EPF
• SOCSO
• EIS
• INCENTIVE
• BONUS
• COMPANY TRIP