Leasing & Operation Executive

Country Garden Pacificview; Johor Bahru; On-site; MYR 30,000 - 45,000; Full time

Job summary

A prominent retail company in Johor Bahru seeks a Retail Supervisor to oversee daily operations and lead the sales team in achieving targets. The ideal candidate will have at least 2 years of supervisory experience in a retail or customer service environment, along with strong leadership and communication skills. Proficiency in English and Bahasa Malaysia is required, and knowledge of Mandarin is a plus. This role involves working on shifts, including weekends. Competitive salary offered.

Qualifications

• Minimum 2 years’ experience in a relevant supervisory role.
• Proficient in English and Bahasa Malaysia; Mandarin is advantageous.
• Willing to work on shifts, including weekends and public holidays.

Responsibilities

• Oversee day-to-day retail shop activities.
• Lead the team to achieve sales targets.
• Supervise and evaluate performance of Sales Advisors.
• Manage inventory and prepare daily sales reports.

Skills

Leadership

Customer service

Sales

Merchandising

POS systems

Microsoft Office

Education

Minimum Secondary level education

Diploma in retail management or related field

Job description

Job Responsibilities

• Oversee day-to-day retail shop activities to ensure smooth operations.
• Lead the team in achieving sales targets.
• Supervise, schedule, and monitor the performance of Sales Advisor.
• Assist in staff evaluations or disciplinary follow-up.
• Ensure proper grooming and punctuality of the team.
• Oversee product arrangement and visual merchandising according to brand guidelines.
• Maintain inventory accuracy and minimize shrinkage or loss.
• Prepare daily sales reports, shift summaries, and stock movement updates.
• Assist in interviewing qualified Sales Advisor.
• Assist in preparing rosters, overtime claims, and monthly HR submissions.

Job Requirements

• Minimum Secondary level education or equivalent; Diploma in retail management, business, or related field is an advantage.
• Minimum 2 years’ experience in retail, customer service, golf-related sales, or hospitality sales environment, with at least 2 years in a supervisory role.
• Good understanding of sales, merchandising, and customer service standards.
• Strong leadership and people management skills.
• Competent in using POS systems and Microsoft Office.
• Proficient in English and Bahasa Malaysia; Mandarin is an added advantage.
• Willing to work on shifts, including weekends, and public holidays.