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A diversified business group in Klang City seeks a professional to conduct onboarding programs and manage client relations. The ideal candidate will possess a Bachelor’s Degree and relevant experience, with a strong customer-centric approach. Responsibilities include conducting training needs assessments and providing timely feedback to enhance company performance. Knowledge of market dynamics and business requirements is essential. Own transportation is required. Join a leading company committed to excellence.
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Conduct onboarding program for new recruits under Lion Group
Conduct LNA with all Operating Companies to build more effective communications, to understand training and development needs, and to provide insight for the improvement of the companies' performance
Conduct regular visits to major clients' to build rapport and conduct presentations when necessary
Controls expenses to meet budget guidelines
Dealing with clients' requests as a matter of urgency in accordance with company policy and outstanding customer service culture throughout the business
Provides timely feedback to Head of Business regarding performance
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Attend to other duties as may be assigned to you from time to time
Bachelor’s Degree in any discipline or equivalent relevant working experience
Strong understanding of customer needs, market dynamics, and business requirements
Customer‑centric with sound business acumen; proactive, results‑driven, and able to build effective working relationships
Relevant experience in a related field is required
Possess own transportation
AI Job match analysis Salary match Number of applicants
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Manufacturing, Transport & Logistics More than 10,000 employees
Established in the 1930’s, The Lion Group is a diversified business group encompassing retail & trading, property development, mining, steel, agriculture, computer and security services. It has operations in Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia and USA, with an annual group turnover of approximately RM14.5 billion (US$3.5 billion). It has operations in Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia and USA, with an annual group turnover of approximately RM14.5 billion (US$3.5 billion).